Legal — Effective July 2026
Refunds & Deposits
Clear timelines for deposits, cancellations, and the return of funds — so you can plan your celebration with total confidence.
Deposit & Refund Timeline
At Booking
Deposit Secured
A deposit of 25% of the estimated event total is required to reserve your date for private events and full-service catering. Chef's Tasting reservations require a $95 per-person deposit.
14+ Days Before
Full Refund Window
Cancel 14 or more days before your event or reservation and your deposit is refunded in full, within 5–10 business days of your cancellation request.
7–13 Days Before
50% Refund Window
Cancellations made 7–13 days before the event receive a 50% deposit refund, returned within 5–10 business days.
7 Days Before
Final Balance Due
The remaining balance for catering and events is due 7 days prior to your event date, once the final guest count and menu are confirmed.
Under 7 Days
Non-Refundable
Because ingredients are sourced and teams are scheduled, cancellations within 7 days of the event are non-refundable. We will always try to offer a one-time date transfer where possible.
After Service
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days. Your bank may take an additional 1–3 business days to post the funds.
Service Policies
Restaurant Dining
Dining charges are due at the time of service. If a dish does not meet expectations, please tell your server during your visit — we will gladly remake or replace it on the spot.
Services Rendered
Catering services fully rendered on the event date are final and non-refundable. Partial service interruptions caused by venue or client-side changes are credited at management's discretion.
Deposits & Date Transfers
Deposits are transferable to a new date once, free of charge, when requested at least 14 days before the original event date and subject to availability.
Gift Cards
Gift cards are non-refundable and never expire. They may be used at both Henderson and Fort Lauderdale locations.
To request a refund or date transfer, contact us through the Contact page with your booking reference. Approved refunds are processed within 5–10 business days.